Refund Policy
14 DAY MONEY BACK GUARANTEE
We offer a 14 Day Money Back Guarantee, under these conditions:
REFUND CONDITIONS:
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Damaged Item
We endeavor to package items as securely as possible.
Please report any damages within a reasonable timescale to our customer service team by completing the Contact Us form.
Please specify the item(s) affected and the damage that has occurred.
Attach images of the damaged item(s) as this will help our customer service team resolve this for you without delay. If your shipment contains broken glass, please do not handle the goods for your own safety.
Please do not dispose of any item(s) or packaging until we have responded, as we may need to examine or investigate further.
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Wrong Item
We apologize if there has been an error with your order, and you have received an incorrect item.
Please report any instances of wrong items to our customer service team by completing the Contact Us below.
If you have already contacted us via this method, you will have received a reply to your inbox confirming your request has been received. Please reply to this email with the following:
Please specify the item(s) you should have received and the item(s) you have received in its place.
Attach images of the wrong item(s) as this will help our customer service team resolve this for you without delay.
*After 14 days of purchase date, no refunds will be offered under any circumstance.